Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas in Union City, CA where Parkmobile is offered.
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The Parkmobile transaction fees are waived in your parking area. The parking operator absorbs the cost of the transaction fee, so you only pay the standard daily parking rate when using Parkmobile, just as you do when you pay at the parking areas.
When registering for pay by phone parking service with Parkmobile via our website you're given two membership options: "Preferred Membership", which carries with it a monthly fee, and "Basic Membership", which has no monthly fee. In your area, it currently makes the most sense for you to select the "Basic Membership" instead of the "Preferred Membership". Since your transaction fees are waived, you wouldn’t get the biggest advantage of a lowered transaction fee anyway. In the future there will be many more benefits included with the "Preferred Membership" which may influence your decision to choose it for a monthly fee instead of the no monthly fee "Basic Membership".
By default when you register via any other method other than the website, your membership level is set to "Basic Membership".
Additionally, there is no cost to download one of our mobile apps and no cost to register via a mobile app or online.
In this area, the officer will use your license plate number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone numbers vary by lot or area. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly.
In the parking areas in Union City, CA the zone numbers range from 1850 - 1852.
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5718 (877 PARK 718). If you are parking in the parking areas at Union City, CA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are not able to extend your parking sessions in these areas as each transaction expires at 5:59 PM.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a citation, follow the instructions on the ticket or call 510-675-5407. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.