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VIA Rail, Canada (Park Indigo) - Parkmobile Info

Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas operated by Park Indigo at the VIA Rail stations across Canada where Parkmobile is offered.

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Transaction Fees

Where Will Payment Appear?

Zone Numbers

Phone Number

Payment Methods

Session Management

Citation/Parking Operator Info

 

Transaction Fees (Based on Membership Level and Payment Method):

The Parkmobile transaction fees are waived in your parking area. The parking operator absorbs the cost of the transaction fee, so you only pay the standard daily parking rate when using Parkmobile, just as you do when you pay at the parking areas. 

When registering for pay by phone parking service with Parkmobile via our website you're given two membership options: "Preferred Membership", which carries with it a monthly fee, and "Basic Membership", which has no monthly fee. In your area, it currently makes the most sense for you to select the "Basic Membership" instead of the "Preferred Membership". Since your transaction fees are waived, you wouldn’t get a financial benefit from this membership. In the future there will be many more benefits included with the "Preferred Membership" which may influence your decision to choose it for a monthly fee instead of the no monthly fee "Basic Membership".

By default when you register via any other method other than the website, your membership level is set to "Basic Membership". 

Additionally, there is no cost to download one of our mobile apps and no cost to register via a mobile app or online.

 

How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?

Parkmobile payments do not integrate with any multi space machines in this area. While your payment will not show on the machine, the officer will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.

Zone Number Information and Range:

Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly.

In the parking areas operated by Park Indigo at the VIA Rail stations in Canada the zone number range is 5635-5640, 3111-3127, 3210, 3310-3312.

Zone Number Station
5635 Kingston
5636 Belleville
5637 Brockville
5638 Cornwall
5639 Fallowfield
5640 Ottawa
3111 STE Foy
3112 Drummondville
3113 St Hyacinthe
3115 Alexandria
3118 Smiths Falls
3120 Cobourg
3121 Kitchener
3122 London
3123 Port Hope
3124 Chatham
3125 Woodstock
3126 Windsor
3127 Brantford
3210 Halifax
3310 Winnipeg North Visitor Lot 
3311 Winnipeg North Public Lot 
3312 Winnipeg South Lot

 

Area Specific Parkmobile Phone Number:

The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 855-727-7275. If you are parking in the parking areas parking areas operated by Park Indigo at the VIA Rail stations in Canada and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.

Credit Cards Accepted:

The credit cards accepted in your area are: Visa, MasterCard, Discover, and American Express

Can transactions in zones in this area be stopped? Extended? Why or why not?

You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.

You are not able to extend your parking time, as times and rates are given according to when you start your parking.

What do I do if I get a parking citation in this area?

Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.

To dispute a citation, follow the instructions on the ticket. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.

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