Follow

Amherst, MA (University of Massachusetts - UMass) - Parkmobile Info

Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas operated by the University of Massachusetts in Amherst, MA where Parkmobile is offered.

Click a topic below to jump to that section, or just scroll through all sections.

Transaction Fees

Where Will Payment Appear?

Zone Numbers

Phone Number

Payment Methods

Session Management

Citation/Parking Operator Info

 

Transaction Fees (based on Membership Level):

There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. In some areas transaction fees vary based on which level of membership you choose, but in at UMass the transaction fee is $0.13 regardless of membership level. View our Memberships article to learn more about the different membership levels.

The transaction fees for this area are as follows:

Basic Membership - $0.13 per transaction

Preferred Membership - $0.13 per transaction

Corporate Membership - $0.13 per transaction

How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?

Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number, zone number, and space number (where applicable) to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.

Zone Number Information and Range:

Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly.

In the parking areas operated by University of Massachusetts in Amherst, MA the zone number range is 3310 - 3337.

Zone Number Lot / Address
3310 Lot 67
3311 Lot 54 / Southwest Circle
3312 Fearing Street
3313 Lot 71 / Whitmore
3314 Lot 71 Country Circle
3315 Presidents Drive
3316 Lot 46 / Infirmary Way
3317 Lot 62 / French
3318 Lot 46 / Franklin
3319 Lot 46 / New Africa
3320 Lot 43
3321 Lot 66 / Montague
3322 Lot 66 / Marks Meadow
3323 Lot 31
3324 Lot 41
3325 Lot 45
3326 Lot 65 / Agriculture
3327 Lot 25
3328 Lot 42
3329 Lot 14
3330 Lot 34
3331 Lot 64
3332 Lot 32 / Prince
3334 Thatcher Way
3335 290 Stadium Drive
3336 51 Forestry Way
3337 Olympia Drive 

Area Specific Parkmobile Phone Number:

The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5717 (877 PARK 717). If you are parking in the parking areas operated by University of Massachusetts in Amherst, MA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.

Credit Cards Accepted:

The payment methods accepted in your area are:  PayPal, Visa, MasterCard, Discover, American Express, and Parkmobile Wallet

Can transactions in zones in this area be stopped? Extended? Why or why not?

You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.

You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven't already chosen the meter maximum. Example: if the meter maximum is 2 hours, and you chose 1 hour, you can then extend your session before it expires for an additional hour. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.

What do I do if I get a parking citation in this area?

Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.

To dispute a citation, follow the instructions on the ticket. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk