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Croton on Hudson, NY - Quarterly Permits

To access the quarterly permit system for Croton on Hudson, NY, please click here. The parking operator in your area determines the options available to you in the permit system.

While Parkmobile does provide some of the background technology and software for parking permits in many areas; purchasing and front end management of the permits is done by the parking operator for the area where you park. We do not have access to the permit system for your area or to information about permit accounts.

Please contact your parking authority directly with your questions or concerns about quarterly permits; they can also access your permit account in order to make changes or updates. The parking operator in your area can be reached at parking@crotononhudson-ny.gov or 914-271-4781.

 

Click a topic below to jump to that section, or just scroll through all sections.

Login Assistance

Paying for Your Permit

Updating Personal Information

Updating License Plate Information

Updating Credit Card Information

Viewing Permit and Invoice History

Retrieving Emails Regarding Your Permit

Signing up for Automatic Payments

Removing the Automatic Payment Option

Cancel Quarterly Permit Account

 

I forgot my username. How do I retrieve it?

Your username is your email address. If you are unable to log in using any email address that you might have entered, you will need to speak with an agent to update the email address you have on file. For login assistance in your area, please call 914-271-4781 or email parking@crotononhudson-ny.gov.

 

I forgot my password. How do I retrieve it?

1) From the sign in screen, click 'Forgot your Password?'.

2) Enter your Username and Email address into the appropriate fields; they should be the same.

3) Click 'Request'. Your username and computer generated password will be emailed to you. You should change your password to something more familiar to you as soon as possible.

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I signed up for a permit, but didn't pay for it yet. How do I complete the purchase?

1) Log into your existing account. Your shopping cart will be displayed immediately.

2) Click 'Checkout'.

3) If you'd like to automatically pay for the quarterly permit each quarter going forward, click the 'Autopay' box. If you would like to pay using a credit card that is already on file, click the drop-down arrow to the right of 'Select existing cards'. Choose the appropriate card. If you would like to pay using a credit card that is not on file, click 'New credit card' and enter the new information.

4) After you've entered your payment information, click the box to indicate you agree with the rules and regulations set forth by your local parking authority.

5) Click 'Submit payment' to purchase your quarterly permit.

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 How do I change the password on my account?

1) Log into your existing account.

2) Click ‘My Account’ (located in the navigation window under your parking authority's logo).

3) Click ‘Change Password’.

4) Enter your desired password into the ‘New password’ box and confirm it in the ‘Confirm new password’ box. Click ‘Save’. 

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How do I change the email address on file?

1) Log into your existing account.

2) Click 'My Account' (located in the navigation window under your parking authority's logo).

3) Click ‘View/Edit’.

4) Click ‘Edit user details’.

5) Correct the email address in the box. Click ‘Save’. changemail.PNG

 

 How do I change the main address associated with my account?

1) Log into your existing account.

2) Click ‘My Account’ (located in the navigation window under your parking authority’s logo).

3) Click ‘Change account details’.

4) Edit the necessary information. Click ‘Save’

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How do I add a license plate number to my active permit?

You can have up to 4 vehicles listed on your permit, however only one can be parked at the lot at a time.

 

1) Log into your existing account.

2) The system will show your active permits and you can click the number shown in bold under the 'Permit ID' column. If you've navigated away from the home page, hover over 'My Permits' (located in the navigation window under your parking authority's logo) and click 'Overview'. Click on the number shown in bold print under the 'Permit ID' column.

3) Click 'Add vehicle request'. Enter the new license plate number in the 'LPN' field. Choose the state in which the license plate is registered from the drop-down menu.

4) Click 'Continue'.

5) Review the confirmation details for accuracy and click 'Continue'.

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 How do I change the license plate number on my active permit?

1) Log into your existing account.

2) The system will show your active permits and you can click the number shown in bold under the 'Permit ID' column. If you've navigated away from the home page, hover over 'My Permits' (located in the navigation window under your parking authority's logo) and click 'Overview'. Click on the number shown in bold print under the 'Permit ID' column.

3) Click 'Vehicle change request'. Enter the new license plate number in the 'LPN' field. Choose the state in which the license plate is registered from the drop-down menu.

4) Click 'Continue'.

5) Review the confirmation details for accuracy and click 'Continue'.

 

How do I remove a license plate number from my permit?

1) Log into your existing account.

2) The system will show your active permits and you can click the number shown in bold under the 'Permit ID' column. If you've navigated away from the home page, hover over 'My Permits' (located in the navigation window under your parking authority's logo) and click 'Overview'. Click on the number shown in bold print under the 'Permit ID' column.

3) Click 'Delete vehicle'.

4) Under the vehicle that you would like to remove, click 'Delete'. Depending on your browser, you will like see a message that asks you to confirm that you'd like to delete the vehicle; confirm your decision. The plate disappears, BUT YOU MUST STILL CLICK 'Continue' TO REMOVE THE VEHICLE FROM YOUR PERMIT.

5) Review the confirmation details for accuracy and click 'Continue'.

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How do I change the credit card on file?

1) Log into your existing account.

2) Hover over ‘Payment’ (located in the navigation window under your parking authority's logo) and then click ‘Payment management’.

3) Click ‘Add new credit card’.

4) Enter the details for your new card and click ‘Save’.

5) Click ‘Delete’ to the right of your old card to remove that information from your account.

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How do I update the expiration date of the credit card on file?

1) Log into your existing account.

2) Hover over ‘Payment’ (located in the navigation window under your parking authority's logo) and then click ‘Payment management’.

3) Click ‘Edit’ located to the right of your existing credit card.

4) Change the expiration date in the ‘ExpiryMonth’ and ‘ExpiryYear’ fields. Click ‘Update’.

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How do I view my permit and invoice history?

1) Log into your existing account.

2) Hover over ‘Payment’ (located in the navigation window under your parking authority's logo) and then click ‘Invoices’.

3) A list of invoices is show. To filter the list, enter any search criteria that may apply and click 'Search'.

4) Click on the number shown in bold print to download a copy of your invoice.

Invoice.PNG

 

I deleted an email regarding my permit. How do I view the message?

1) Log into your existing account.

2) Click 'My Messages' (located in the navigation window under your parking authority's logo).

3) Find the email in question and click on the number shown in bold print to view the message.

Messages.PNG

 

I purchased a permit and forgot to choose the auto pay option. How do I ensure my permit for next quarter is purchased automatically?

1) Log into your existing account.

2) Hover over ‘Payment’ (located in the navigation window under your parking authority's logo) and then click ‘Payment management’.

3) Click 'Add payment preference'

4) Click on your permit ID which should appear in the 'Unselected products' box.

5) Click the arrow which points left. Your permit ID will now appear in the 'Selected products' box.

6) Click 'Save'

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I purchased a permit and selected the auto pay option, but I no longer want to automatically pay for the permit each quarter. How do I remove the auto pay option?

1) Log into your existing account.

2) The system will show your active permits. If you've navigated away from the home page, click 'Home' to return and view your active permits.

3) Remove the check mark from the box located directly underneath 'Auto pay'

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How do I cancel my quarterly permit?

In most cases, your permit is valid until the end date listed, and refunds are not issued for cancelling prior to that date. With this being the case, there is no need to cancel. However, if you are not interested in having your permit renewed for the following term, you should remove the check marks in the 'Renew' and/or 'Auto pay' boxes (shown above).

If your permit renewed automatically and you do not want the following term's permit, you will need to reach out to the parking operator in your area for assistance. Your local parking operator can also assist with removing your entire account from the system, if desired.

 

For assistance with cancelling your account, please contact your parking operator at parking@crotononhudson-ny.gov or 914-271-4781.

 

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