Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas in Memphis, TN where Parkmobile is offered.
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The Parkmobile transaction fees are waived in your parking area as Memphis is not charging their customers a transaction fee at this time. The parking operator absorbs the cost of the transaction fee, so you only pay the standard daily parking rate when using Parkmobile, just as you do when you pay at the parking areas. In order to take advantage of the waived transaction fee in Memphis, TN you must sign up for the Basic Membership.
There are ParkmobilePro and Corporate Memberships available, but at this time neither would benefit you over the Basic Membership since Memphis has chosen to waive the transaction fee. You should choose Basic Membership to have your transaction fees waived. By default when you register via any other method other than the website, your membership level is set to "Basic Membership".
Additionally, there is no cost to download one of our mobile apps and no cost to register via a mobile app or online.
Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the officer will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary by lot. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the Parkmobile signage located in your parking area to ensure you start your session correctly.
In the parking areas in Memphis, TN zone numbers range from 8001-8006
|Zone Number||Parking Lot Name|
|8001||4th & West|
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5015 (877 PARK 015). If you are parking in Memphis, TN and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
The payment methods accepted in your area are: PayPal, Visa, MasterCard, Discover, and American Express
You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.
You are not able to extend your parking time, it will automatically end at the predetermined end time.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you.
To dispute a citation, follow the instructions on the ticket. You can call 901-208-1426, or email [email protected] You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.