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Dallas, TX (Platinum Parking) - Parkmobile Info

Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas operated by Platinum Parking in Dallas, TX where Parkmobile is offered.

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Transaction Fees

Where Will Payment Appear?

Zone Numbers

Phone Number

Payment Methods

Session Management

Citation/Parking Operator Info

 

Transaction Fees (based on Membership Level and Payment Method):

There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose and which payment method you choose to use. View our Memberships article to learn more about the different membership levels. View What is Parkmobile Wallet? to learn more about Parkmobile Wallet and how it works.

The transaction fees for this area are as follows:

Membership Level   Parkmobile Wallet as Primary Payment Method   With Other Payment Methods
Basic   0.30   0.35
Preferred   0.20   0.25
Company   0.20   0.25

How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?

Parkmobile payments do not integrate with the meters/pay stations in this area. Since you will not receive a receipt to display in your vehicle, the officer will use your license plate number, zone number, and space number (where applicable) to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.

Zone Number Information and Range:

Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers vary from lot to lot. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the green Parkmobile signage located in your parking area to ensure you start your session correctly. Zone numbers in this area range from 9801-9838.

Zone Number Lot Name Street Address
9801 Lot 175 2001 Elm St
9802 Lot 185 2104 Pacific Ave
9803 Lot 166 1710 Jackson St
9804 Lot 164 912 Ross Ave
9805 Lot 110 (Spaces 1-151) 2500 Ross Ave
9806 Lot 110 (Spaces 152-366) 2500 Ross Ave
9807 Lot 104 734 Crockett
9808 Lot 105 2402 San Jacinto
9809 Lot 155 2200 Pacific
9810 Lot 167 1720 Wood St
9811 Lot 168 408 S. Ervay
9812 Lot 169 1715 Young St
9813 Lot 178 704 N. Griffin
9814 Lot 180 211 N. Austin
9815 Lot 182 801 Elm St
9816 Lot 126 2000 Ross
9817 Lot 120 703 McKinney
9818 Lot 158 704 Ross Ave
9819 (previously zone 1701 Lone Star Valet) One Arts Plaza 1722 Routh St
9820 Lot 156 801 N. Hall
9821 Lot 157 2307 Jackson St
9822 Lot 190 1818 Wood St
9823 Lot 203 1705 Wood St
9824 Lot 202 1004 Wood St
9825 Lot 204 2201 Butler
9826 Lot 206 333 N Houston St
9827 Lot 207 2201 Butler
9828 Lot 101 2001 Federal
9829 Lot 102 704 Ross Ave
9830 Lot 103 714 Olive St
9831 Lot 153 2806 Elm
9832 Lot 181 1114 Wood
9833 Lot 191 2628 Elm Street
9834 Lot 192 2820 Indiana
9835 Lot 193 2628 Elm Street
9836 Lot 208 2708 Elm St
9837 Lot 200 2414 Akard 
9838 Lot 209 1801 N. Lamar 

Area Specific Parkmobile Phone Number:

The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5953 (877 PARK 953). If you are parking in the parking areas operated by Platinum Parking in Dallas, TX and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.

Payment Methods Accepted:

The payment methods accepted in your area are:  PayPal, Visa, MasterCard, Discover, American Express, and Parkmobile Wallet

Can transactions in zones in this area be stopped? Extended? Why or why not?

You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.

You are not able to extend your Parkmobile parking sessions as all sessions expire at the automatic deactivation time provided when you create your parking session.

What do I do if I get a parking citation in this area?

Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.

To dispute a citation, follow the instructions on the ticket, call 877-894-6200, or visit www.platinumparking.com. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.

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