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Ottawa, Ontario (Vinci Park) - Parkmobile Info

Parkmobile is a mobile payment solution. As certain information varies by location, the information in this article is ONLY for the parking areas operated by Vinci Park in Ottawa, Ontario where Parkmobile is offered.

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Transaction Fees

Where Will Payment Appear?

Zone Numbers

Phone Number

Payment Methods

Session Management

Citation/Parking Operator Info

 

Transaction Fees (based on Membership Level):

There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regularly charged parking fees for your area. Transaction fees vary based on which level of membership you choose. View our Memberships article to learn more about the different membership levels.

The transaction fees for this area are as follows:

Basic Membership - $0.35 per transaction

Preferred Membership - $0.30 per transaction

Corporate Membership - $0.30 per transaction

Transaction fee is waived for zone 5635 at VIA Rail Kingston.

 

How Will Enforcement Officers Know That I've Paid? Will My Payment Show on the Meter?

Parkmobile payments do not integrate with the meters in this area. While your payment will not show on the meter, the attendants will use your license plate number and zone number to view your Parkmobile payment on a handheld device. As such, please make sure to use correct information when creating a parking session so the parking attendant can view your parking transaction.

Zone Number Information and Range:

Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking attendants. Zone numbers vary by lot/area. The zone number listing below is provided as a reference only. You MUST identify your Parkmobile zone number from the Parkmobile signage located in your parking area to ensure you start your session correctly.

In Vinci Park locations in Ottawa, Ontario the zone numbers range from 5601 to 5635.

Zone Number Location Address
5601 88 Metcalfe Street
5602 700 Sussex Drive
5603 245 Rideau Street
5604 93 George St
5605 383 Albert Street
5606 287 Lisgar St.
5607 260 MacLaren Street
5609 200 Catherine Street
5610 900 Bank Street
5611 1546 Scott Street
5612 261 Somerset Street W.
5613 29 Cartier Street
5614 1637 Woodroffe Ave.
5615 140 Somerset Street W.
5616 360 Laurier Ave. West
5617 388 MacLaren Street
5620 770 Brookfield
5621 473 Albert
5624 1111 Carling
5625 1451 Coldrey
5626 250 City Centre
5627
2745 Iris Street
5628
340 McLeod Avenue
5629
1385 Bank
5630
495 Richmond
5632
395 Terminal Road
5633
Best Western 267 O’Connor
5634
2215 Gladwin
5635
VIA Rail Kingston

Area Specific Parkmobile Phone Number:

The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 855-727-7275 (855 727 PARK). If you are parking at Vinci Park locations in Ottawa, Ontario and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.

Payment Methods Accepted:

The payment methods accepted in your area are:  Visa and MasterCard

Can transactions in zones in this area be stopped? Extended? Why or why not?

You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.

You are not able to extend your parking sessions in these areas as each transaction is for that specific block of time. You can start a new session for an additional block of time after your initial session ends.

What do I do if I get a parking ticket/penalty in this area?

Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.

To pay a fine, follow the instructions on the ticket. Appeals should be directed to the City of Ottawa by calling 311 from a local phone or by visiting https://www.ottawa.ca. You can log on to your Personal Pages online at www.parkmobile.com to obtain a receipt for your parking session.

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