As of 4/1/2017, Parkmobile will be available as a payment option in the commuter rail lots at the MBTA. The previous pay by phone provider will continue to be available as well until June 30th.
Please visit mbta.com for more information about this change.
Note: MBTA parking facilities are for commuter use only.
Parkmobile is a pay by phone parking solution and certain information varies depending on your location. Note that the information in this article is ONLY for the parking areas operated by MBTA in and around Boston, MA where Parkmobile is offered.
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The Parkmobile transaction fees are waived in your parking area. The parking operator absorbs the cost of the transaction fee, so you only pay the standard daily parking rate when using Parkmobile, just as you do when you pay at the parking areas.
When registering for pay by phone parking service with Parkmobile via our website you're given two membership options: "Preferred Membership", which carries with it a monthly fee, and "Basic Membership", which has no monthly fee. In your area, it currently makes the most sense for you to select the ‘Basic Membership’ instead of the ‘Preferred Membership’. Since your transaction fees are waived, you wouldn’t get the biggest advantage of a lowered transaction fee anyway. In the future there will be many more benefits included with the ‘Preferred Membership’ which may influence your decision to choose it for a monthly fee instead of the no monthly fee ‘Basic Membership’
By default when you register via any other method other than the website, your membership level is set to "Basic Membership".
Additionally, there is no cost to download one of our mobile apps and no cost to register via a mobile app or online.
Enforcement officers will use your license plate number and zone number to view your Parkmobile payment on a handheld device.
**Note: the lots in Mansfield, MA where Parkmobile is offered are NOT operated by the MBTA but rather by the City of Mansfield. In this area, the officer will use your license plate number, zone number, and space number to view your Parkmobile payment on a handheld device. As such, please make sure to add any additional license plate numbers to your account before creating a parking session in order to make sure your parking transactions are correctly created.
Zone numbers are a critical part of your transaction and must be recorded correctly in order for your parking session to be identified correctly by the parking enforcement officers. Zone numbers may vary by parking lot. You MUST identify your Parkmobile zone number from the Parkmobile signage located in your parking lot.
In the parking areas operated by MBTA in and around Boston, MA the zone number range is 4200 to 4900. Refer to the listing below:
The lots in Mansfield are not operated by the MBTA but do work in a similar way. The zone number listing to reference for Mansfield lots is shown below:
|Zone Number||Parking Lot Name||Public Parking Space #s||Resident Parking Space #s|
|380||River St Lot / River St / Howe St||-||228, 326-354, 373-402, 433-454, 494-499, 601-638, 640-650|
|381||River St Lot / River St / Howe St||201-227, 229-241, 243-325, 355-372, 403-432, 455-493, 651-677||-|
|382||New Station Lot||1-48||-|
|383||Mansfield Ave Lot||-||51-113|
|385||Old Colony Way Lot||-||121-149|
There is a separate Attleboro lot not operated by the MBTA. The zone number is:
|Zone Number||Parking Area|
The Parkmobile toll-free phone number to reach the automated system to register and/or start or extend your parking sessions is: 877-727-5717 (877 PARK 717). If you are parking in the parking areas operated by MBTA in and around Boston, MA and call any other Parkmobile phone number you will be at risk parking in a zone in the wrong geographical area and the parking officers in your area wouldn't see your parking payment in that case.
The credit cards accepted in your area are: Visa, MasterCard, Discover, and American Express (Note: the City of Mansfield does NOT accept American Express)
You can not stop a session once started. You pay in advance for the time selected and transactions cannot be stopped.
You can extend your Parkmobile parking session up to the maximum duration allowed in the lot.
Parkmobile does not own, operate, manage or enforce the parking areas. We don’t issue tickets and we can’t remove them for you. We can provide you with the contact information for your parking authority, if you don’t have it, so you can contact them to begin your dispute. You can use your parking receipt from your Personal Pages to include with your dispute.
To dispute a violation you must submit your dispute directly to the MBTA. Click HERE to appeal or pay a violation. Some of the more common reasons for receiving a violation include license plate discrepancies, zone number discrepancies, late payments, and also violations which are unrelated to your parking payment. Payments must be made using the correct zone and license plate numbers. The MBTA requires you to make your parking payment with the correct information and within 30 minutes of occupying a parking space. Violations issued because of a payment being made late or with the wrong information will not be dismissed.
The Massachusetts Bay Transportation Authority official snow day policy, overnight parking guidelines, and other parking information can be obtained on their website on their Parking & Regulations page.
**Note: the lots in Mansfield, MA where Parkmobile is offered are NOT operated by the MBTA but rather by the City of Mansfield. These lots are included here as they are set up and managed in the same way, but are separate from the MBTA. For citations issued at the City of Mansfield lots, follow the instructions on the ticket or call the City of Mansfield, MA directly.
MBTA Monthly Parking Permits
Monthly parking permits are not offered through Parkmobile at this time, but are coming soon! To sign up for a monthly parking permit visit www.mbta.com or go directly to their Monthly Parking page.
MBTA Winter Policy
During severe winter weather, parking availability may be reduced due to accumulated snow fall. Please plan your commute accordingly by frequently checking T-Alerts and by allotting extra time during your commute. During inclement weather, parking facilities continue to be strictly enforced. In-advance payments should be made thirty (30) minutes after parking or instead opt for the MBTA's monthly invoice. All vehicles must park in designated spaces. Vehicles illegally parked may be ticketed and/or towed. MBTA and/or its subcontractors continuously operate heavy machinery in the parking facilities before, during, and after snowfall to keep all stations and parking lots accessible. Overnight parking restrictions may be strictly enforced during inclement weather to ensure all areas of each parking lot is treated and plowed during inclement weather.
To learn more, visit the MBTA's page regarding their Winter Policy.
MBTA Overnight Parking
All MBTA garages and some attended parking lots are available for overnight parking. To view which locations allow for overnight parking, please visit the www.mbta.com or go directly to their Overnight Parking page. Overnight parking is strictly prohibited at most commuter rail unattended parking lots. Parking is restricted between 2 a.m. and thirty minutes before the first train services each station. Vehicles found to be in violation of overnight parking restrictions may be ticketed and/or towed at the owner’s expense. Long term parking or vehicle storage in MBTA property is not permitted. Vehicles left in the property for more than 30 days will be referred to Transit Police for removal from the property. If your vehicle is towed, please contact Transit Police for towing information at 617-222-1212.