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What if I accidentally pay for the incorrect zone number?

It is very important to review all of your parking details before activating your parking transaction. Parking transactions can't be adjusted once started, as no parking operator allows us to have that functionality. Should you start a transaction using the incorrect zone number, you will need to immediately start another transaction with the correct zone number, as officers use your zone number to identify and verify your parking payment.

If you receive a citation due to using the incorrect zone number in your transaction, you will still have the opportunity to request a dismissal of the citation, directly with the parking operator. You'll need to access your Parkmobile Personal Pages with your username and password to retrieve your parking payment. You can use this verification of your payment in your request for a forgiveness dismissal. Parkmobile doesn't issue or handle citations, and certainly can't guarantee the outcome of any adjudication request you may choose to make, but having proof you did pay for parking, just with a minor error in your transaction, will go a long way in stating your case.

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